Editorial Policy

At BonusFinder, our purpose is to ensure you get the most out of your preferred online casino. Transparency is our cornerstone; we openly share how we operate, offer insights into our review methodologies, introduce you to our team of experts, and outline our editorial standards. Our goal is to build trust and make BonusFinder your reliable source for the best casino bonuses.

Our Policy

The team behind BonusFinder includes seasoned professionals with a wealth of industry knowledge that they pour into our content. Every casino we mention is subjected to a meticulous review process, and all our articles are thoroughly fact-checked to avoid inaccuracies and mistakes.

We hold editorial independence in high regard, and we meticulously choose the brands we review. Consequently, numerous brands do not meet our criteria every week and are not included for your benefit.

Principles

  • You can count on us to provide precise, detailed, and all-encompassing information for each brand we examine.
  • Our comprehensive reviews utilize both firsthand experiences and third-party data: we rigorously test each casino and cross-reference our findings with other sources to provide you with a complete perspective.
  • Remaining impartial, we emphasize the importance of responsible gambling tools as an integral part of the whole gambling journey.

Independence

  • We are deeply dedicated to maintaining our editorial independence: our primary mission is to deliver the highest quality content to our audience.
  • Our content is insulated from any advertising or commercial influences.
How we review

What We Consider in Our Review Process

We assess every aspect that determines whether a casino impresses us, from excellent to merely acceptable. With our expert knowledge, we ask the right questions to gauge if a casino meets our rigorous standards.

We lay out all the facts and offer objective opinions on each provider we evaluate, ensuring every operator listed on our site passes through an exhaustive review process.

To earn your trust as impartial specialists in the casino landscape, it’s imperative you grasp how we assess the casinos we partner with. Our evaluation is thoughtful and comprehensive, focusing on crucial elements:

Safety & Security of the Operator

Among the foremost questions in our assessment of an operator is, can you rely on this online casino? A negative response lands them on our blacklist, where we refrain from endorsing them in any capacity.

These are the three pivotal aspects we explore to determine if a casino is trustworthy and secure for players:

  • SSL Certification, Privacy Policies, and Contact Details
  • Licensing & Regulations
  • Player Fund Protection

Operators that don't secure player data with at least 128-bit SSL encryption or fail to provide privacy policy details or valid contact info are swiftly dismissed.

The casino’s licensing and regulatory compliance are non-negotiable; they must possess a valid license and adhere to a recognized gambling authority. Only then can we recommend them to our readers.

All online casinos that accept players from Ontario must have a license from the Alcohol and Gaming Commission of Ontario. Such casinos should display the iGO logo and be listed in iGaming Ontario's operator directory.

Moreover, if there is no player fund protection system in place, that casino is immediately disqualified in our evaluation.

Customer Service

Once we confirm the casino meets our security standards, we delve into the quality of their customer service.

We investigate if customers are treated with respect, analyzing factors like the average response time and the quality of customer support.

Several criteria help us determine if a provider excelling in customer service:

  • Means of Contact: Ideally, customer support is accessible through various channels like email, phone, and live chat.
  • FAQs and Support Guides: Some casinos make acquiring information effortless without direct contact, through thorough FAQs and detailed guides.
  • Availability of Support: Ideally, assistance should be available around the clock, ready to help even in the early hours.
  • Languages Provided: With global operations, customer service in multiple languages is a must. In Canada, this includes both English and French.

Deposits & Withdrawals

Facilitating deposits and withdrawals is pivotal in an online casino journey, demanding an attentive look at these processes.

In this category, we examine:

  • Supported Payment Methods
  • Currencies Accepted
  • Ease of Depositing and Withdrawing
  • Deposit Processing Speeds
  • Speed of Withdrawal Processing
  • Deposit and Withdrawal Limits
  • Responsible Gambling Tools

Mobile Compatibility

In this era of mobile technology, most people own smartphones. Therefore, assessing an operator’s compatibility with a variety of devices is essential.

To declare an operator “mobile-friendly,” we ask ourselves these questions:

  • How does the platform perform across tablets, phones, and desktops?
  • Is the user's experience smooth on smaller screens?
  • Is there a mobile app? If so, what is the in-app experience like?
  • How user-friendly is the site across different devices?

Welcome Bonuses

A highlight of our assessment is investigating the Welcome Bonuses and ongoing promotions offered by operators. Numerous enticing offers for new players come with substantial rewards.

These bonuses are central to our recommendations. What makes a welcome bonus stand out? To determine this, we need answers to three main questions:

  • How generous are the promotions?
  • Are the T&Cs reasonable?
  • Are the bonus terms and conditions clearly communicated?

Given their complexity, bonuses are assessed on more than one aspect. Bonuses that are generous, with fair requirements and clearly outlined terms, tend to lead to a positive review.

How Do We Calculate Bonuses?

Unraveling online casino bonuses can be daunting, considering no deposit bonuses, first deposits, free spins, rebates, and various combinations.

At BonusFinder, our goal is to let you "Play With More," which is why we handle the heavy lifting in bonus calculations. Our team evaluates the real value of casino bonuses so you’re informed of what you’re getting before you decide.

On our bonus page, you’ll spot each operator’s bonus along with exact numerical values. We demystify how much you need to deposit and what you’ll get in return, aiming to highlight details often obscured within terms and conditions.

Loyalty Programs & Continuous Promotions

A reliable indicator of an operator's appreciation for its customers is seen in stellar customer service and player loyalty programs.

Loyalty programs, often referred to as VIP schemes, vary widely. Typically tiered, they reward increased play with perks such as free spins, extra bonus funds, cashback, or access to personal account managers.

In evaluating these programs, we ponder three questions:

  • Is there a loyalty program in place?
  • Are existing customers eligible for bonuses and offers?
  • Is a VIP program available for significant players?

Variety of Products (Games Offered by the Casino)

Ultimately, an online casino's core catering is its game offerings (or betting options for sportsbooks). However, preferences vary, which is why product diversity is paramount in our operator reviews.

We rate an operator’s game selection by examining a wide array of categories, ideally featuring slots, table games, and live dealer options.

We further assess the game providers, seeking a diversity of renowned software developers such as Microgaming, NetEnt, Play’n GO, Evolution Gaming, and Playtech. A variety of these typically implies a good game selection.

Additional considerations include return-to-player rates and the popularity of the games offered. Operators earn extra points for featuring both trending titles and undiscovered gems.

Branding & Site Interface

While branding isn’t as crucial as the game variety, it factors into our reviews. Sites with robust brand identity often promise a well-rounded gaming endeavor, reflecting thoughtful customer experience rather than just a collection of games.

An online casino with a thoughtful color palette and standout design will capture your attention far longer than one that's dull or outdated. Enjoyable visuals contribute to a more pleasant gaming experience.

When diving into the world of online casinos, one of the first things you should notice is how user-friendly the site is. Games should be neatly organized into categories, and crucial information—like FAQs or the specifics of bonuses—should be right at your fingertips. If a platform makes you run in circles just to find the basics, it's probably not worth your time or ours.

A big win for any iGaming site is the ease with which you can sort games. Being able to sift through options by provider, feature, volatility, or RTP makes the experience so much smoother. We’re especially keen on platforms that lay all the game's vital stats upfront—like paylines and max bets—saving you the hassle of cracking it open to find out.

An Example of the Review Process

  1. Occasionally, an operator reaches out, eager to feature on our bonus list. But before any handshake deals, we verify their credentials to ensure they possess the necessary licenses from recognized bodies, such as a local authority like the Alcohol and Gaming Commission of Ontario.
  2. Exceptional customer service is paramount, and we put it to the test ASAP. It's a relief when a team responds swiftly and handles our queries with ease, as this one did—earning them a flawless 5 / 5 from us.
  3. Banking options require a thorough examination. We gauge the user-friendliness of deposit mechanisms and the speed of withdrawals. Although the process is smooth, the limited options pull their score slightly down to 3.5 / 5 .
  4. This operator nails mobile compatibility, with apps designed for both iOS and Android users, earning them a top-notch 5 / 5 in our books.
  5. As part of our mission, we scrutinize welcome bonuses in detail. While the terms of this one are fair, the overall value doesn’t bowl you over, so it sits at a respectable 4 / 5 .
  6. Although our operator example lacks a loyalty program, their ongoing promotions make up for it, giving them a decent 3 / 5 in this category.
  7. While the selection of games is satisfactory, the operator’s range of providers isn't too extensive. Coupled with a somewhat limited live casino category, this brings them in at 3 / 5 .
  8. Judging a website’s user interface comes last, yet it collates all prior impressions. This site is a breeze to navigate on any device, and with top-tier graphics, they snatch up a 5 / 5 from us.

Final scores demand some arithmetic—by adding up and averaging the numbers across seven categories, we land at a solid 4.1 out of 5 stars .

Editorial Independence & Trust Standards

At BonusFinder, we treat editorial independence as sacred. Our reviews and rankings are strictly based on autonomous research, with no undue influence from commercial ties or advertisers.

  • Our ratings stem from a thorough evaluation process that steadfastly upholds objectivity.
  • Every casino that crosses our desk undergoes an exhaustive assessment, ensuring our conclusions arise from authentic user experiences.
  • We decline partnerships with brands that fall short of our rigorous standards regarding trustworthiness, fairness, or player safety.
  • Boasting years of expertise, our team offers invaluable insights aimed at delivering precise, dependable information to players.

How We Maintain Trust Standards:

  • Promoting responsible gambling while advocating for transparency and fair play remain our guiding principles.
  • We’re committed to providing impartial reviews, ensuring our recommendations align with the best interests of our audience.
  • Continuously tracking industry trends enables us to deliver content that reflects the latest updates.
  • BonusFinder stands on the pillars of transparency and expert knowledge, aiming to assist players in making well-informed choices.

Fact-Checking & Correction Process

Precision forms the backbone of everything we produce at BonusFinder, with a stringent fact-checking framework to guarantee that every review and guide remains accurate and contemporary.

  • Each article is crafted and honed by specialists steeped in the nuances of online casinos, sports wagers, and the realm of gambling regulations.
  • Our vigilant fact-checker, Luciano Passavanti, dives deep into verifying licenses, bonus terms, game lineup, and more.
  • Cross-referencing information using official casino resources, regulatory entities, and player feedback ensures credibility.

Ongoing Content Reviews & Updates:

  • Given the dynamic nature of online gambling, our content undergoes regular updates to keep pace with new promos and regulatory shifts.
  • Whenever terms are tweaked by operators, we promptly revisit and revise our content to maintain accuracy.
  • We welcome users to point out any outdated or erroneous information they encounter. our contact form or by sending an email to

Meet Our Team

BonusFinder is helmed by gambling connoisseurs, with team members seasoned in either professional gambling or industry collaboration.

Armed with know-how and enthusiasm, we handle everything from casino reviews to back-end technicalities, all the while liaising with local regulators on compliance matters.

A snapshot of Henri Ojala, the mastermind of BonusFinder’s content strategy in Canada.

Henri Ojala

Henri, our Content Head, leverages his poker prowess and casino acumen, fueling BonusFinder’s expansion in Canada as players praise his strategy-enhancing guides.
BonusFinder author Ambra Norcini

Ambra Norcini

Enter Ambra, a slot, bonus, and sports betting aficionado. Providing up-to-the-minute reviews and news, she ensures Canadian players always access the freshest bonus info.
Author Maja Jocic

Maja Jocic

Maja, with years of iGaming analysis under her belt, brings expertise in examining online casino sites, payment safeguards, and responsible gaming practices, assisting Canadian players in navigating the digital realm safely.
author Sanna Lähteenmäki

Sanna Lähteenmäki

Sanna Lähteenmäki, occupying the role of digital PR executive at BonusFinder CA, utilizes her three-year North American stint to enrich her understanding of online casinos.
Luciano Passavanti, the Vice President of BonusFinder, employs his extensive SEO and online marketing knowledge to ensure the platform's content achieves high-quality standards and search engine visibility.

Luciano Passavanti

We harness sophisticated AI technologies to elevate our research efforts, discerning gambling inclinations and offering players contemporary insights, albeit valuing the irreplaceable expertise that human understanding brings.

Our Use of AI & Data-Driven Insights

Intelligently deploying AI tools like ChatGPT and Grok, we focus on:

How We Use AI in Our Research

Spotting Casino & Bonus Trends – AI scrutinizes market behaviors, gaming tastes, and shifts industry-wide to ensure our content aligns with the current landscape.

  • Data Analysis – Leveraging AI, we compare casino incentives, monitor RTP stats, and analyze player sentiments across forums and critiques.
  • Regulatory Clarity – With AI scanning legislative changes across various jurisdictions, we keep our legal insights fresh.
  • Research Automation – AI aids in cataloging casino licensing, game particulars, and promotional nuances.
  • Despite AI enhancing certain research facets, our content is crafted organically by our gifted team, comprising seasoned industry experts and prolific writers, based on genuine testing and profound insights.

What AI Does Not Do

We’re anchored by the credo that firsthand player experiences are paramount , which AI can augment but never replicate.

Complementing AI, we rely on structured data and insightful analytics to form our comprehensive reviews:

Data-Driven Decision Making

Calculating Casino Bonuses – We mathematically dissect casino bonuses, bringing transparency to wagering stipulations and expected benefits.

  • Assessing User Experience – By evaluating feedback, gauging support responsiveness, and measuring transaction processing times, we rank casinos impartially.
  • Scrutinizing Game Performance – Through meticulous assessment of RTP ratios, volatility, and developer standing, we guarantee our readers encounter premier gaming choices.
  • BonusFinder maintains full independence in reviewing and comparing casinos. Partnering with licensed entities via affiliate links, we earn commissions if you sign up through our site—without imposing any added fees.

How We Earn Money

We exclusively partner with regulated online casinos that satisfy our stringent approval metrics.

How Affiliate Partnerships Work

  • Financial incentives never sway our appraisals; instead, we evaluate casinos based on parameters like security, bonus integrity, gaming diversity, and service quality.
  • Affiliate revenues empower us to offer complimentary, insightful content such as detailed reviews, bonus breakdowns, and responsible gambling tools.
  • A Vow of Transparency & User Trust

Editorial Autonomy – Authored and verified by gambling savants, our content prioritizes player benefit over commercial gains.

  • Impartial Bonus Evaluations – Our methodology involves transparent, data-centric bonus analysis, ensuring you fully grasp the offers before committing.
  • At BonusFinder, the focus squarely lies on enhancing your gaming journey. Our pledge encompasses delivering precise, fair, and timely insights to assist you in selecting where to play.

Should you possess any inquiries regarding our editorial stance or wish to point out corrections, don’t hesitate to reach out.

Contact Us

Always gamble responsibly, cognizant of the addictive potential of gambling. For assistance, please call: +1 (416) 499-9800. contact us or send an email to